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Merge pull request #1739 from ralienpp/master

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Add '406 not acceptable' to the Troubleshooting section
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nodiscc 2021-04-14 15:53:13 +00:00 committed by GitHub
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doc/md/Troubleshooting.md
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@ -96,6 +96,14 @@ If you hosting provider only provides apache 2.2 and no support for `mod_version
Follow the instructions in the error message. Make sure you are accessing shaarli via a direct IP address or a proper hostname. If you have **no dots** in the hostname (e.g. `localhost` or `http://my-webserver/shaarli/`), some browsers will not store cookies at all (this respects the [HTTP cookie specification](http://curl.haxx.se/rfc/cookie_spec.html)). Follow the instructions in the error message. Make sure you are accessing shaarli via a direct IP address or a proper hostname. If you have **no dots** in the hostname (e.g. `localhost` or `http://my-webserver/shaarli/`), some browsers will not store cookies at all (this respects the [HTTP cookie specification](http://curl.haxx.se/rfc/cookie_spec.html)).
### Error 406 "Not acceptable"
If attempting to save a link results in a `Not acceptable` error (HTTP status code of `406`), it is likely due to strict settings for `mod_security` (a module used with Apache). This cannot be mitigated by reconfiguring Shaarli itself, and must be dealt with at the level of the underlying web server instead.
On some shared hosting services (such as **Bluehost**), `mod_security` is enabled by default, so the recommended course of action is to get in touch with the helpdesk and ask them to disable `mod_security` for your domain, sub-domain, or the subdirectory where Shaarli is installed. Ideally, you want to narrow it down to a very specific location, so as to continue reaping the benefits of `mod_security` elsewhere on your domain. If asked for specific, you can refer support staff to this [issue](https://github.com/shaarli/Shaarli/issues/1736), where more technical details are available.
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## Upgrades ## Upgrades