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doc: troubleshooting: add note to adjust proxy timeouts or PHP max execution time if encountering timeouts

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- fixes https://github.com/shaarli/Shaarli/issues/1910
- fixes https://github.com/shaarli/Shaarli/issues/1854
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nodiscc 2023-01-31 14:14:44 +01:00
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doc/md/Troubleshooting.md
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@ -104,6 +104,11 @@ If attempting to save a link results in a `Not acceptable` error (HTTP status co
On some shared hosting services (such as **Bluehost**), `mod_security` is enabled by default, so the recommended course of action is to get in touch with the helpdesk and ask them to disable `mod_security` for your domain, sub-domain, or the subdirectory where Shaarli is installed. Ideally, you want to narrow it down to a very specific location, so as to continue reaping the benefits of `mod_security` elsewhere on your domain. If asked for specific, you can refer support staff to this [issue](https://github.com/shaarli/Shaarli/issues/1736), where more technical details are available. On some shared hosting services (such as **Bluehost**), `mod_security` is enabled by default, so the recommended course of action is to get in touch with the helpdesk and ask them to disable `mod_security` for your domain, sub-domain, or the subdirectory where Shaarli is installed. Ideally, you want to narrow it down to a very specific location, so as to continue reaping the benefits of `mod_security` elsewhere on your domain. If asked for specific, you can refer support staff to this [issue](https://github.com/shaarli/Shaarli/issues/1736), where more technical details are available.
### Timeout during long-lasting operations
You may need to adjust timeouts to larger values in your [reverse proxy configuration](Reverse-proxy.md) if you're getting `504 Gateway Timeout` errors during long-lasting operations (like importing many bookmarks from HTML, or batch deleting tags) on slow hardware. The PHP setting `max_execution_time` may also need to be adjusted for your specific setup. See issues [#1854](https://github.com/shaarli/Shaarli/issues/1854) and [#1910](https://github.com/shaarli/Shaarli/issues/1910).
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## Upgrades ## Upgrades
@ -208,4 +213,4 @@ If the solutions above did not help, please:
- else, [open a new issue](https://github.com/shaarli/Shaarli/issues/new), and provide information about the problem: - else, [open a new issue](https://github.com/shaarli/Shaarli/issues/new), and provide information about the problem:
- _what happens?_ - display glitches, invalid data, security flaws... - _what happens?_ - display glitches, invalid data, security flaws...
- _what is your configuration?_ - OS, server version, activated extensions, web browser... - _what is your configuration?_ - OS, server version, activated extensions, web browser...
- _is it reproducible?_ - _is it reproducible?_